I came in knowing I wanted to rent 1 of 2 sizes, but I wanted to see with my own eyes the spaces. I asked to see them 2 times each and was met with an answer of not a problem. Very courteous and helpful. We got our space and keys that day and started moving stuff in that afternoon. Very happy with our space!
15:15 19 Oct 20
Customer service was excellent from the start convenient,clean and secure would recommend to anyone looking for a facility to store whatever your needs happy customer!
14:52 19 Oct 20
Rocket Storage at LaGrange is an awesome storage facility! Very clean, orderly and the staffIs great! I’m very impressed with this business!!
14:34 01 Oct 20
Customer Service was outstanding by meeting all our needs. The store agent went out of her way to explain everything in detail as well as get us the best deal possible. We now have two storage units. The facility is kept clean and is well maintained. Would not hesitate to recommend this storage facility to all my friends
10:45 25 Sep 20
The facility is super nice and brand new! Staff was very friendly and enjoyable.
13:16 16 Sep 20
The staff at Rocket Storage is very friendly and helpful when you are trying to figure out what you need! I highly recommend this facility for your storage needs! It is top of the line when it comes to making sure your items are in good hands until you need them. You can't go wrong choosing Rocket Storage!
20:04 08 Sep 20
They answer their phone, they're easy to work with, and the facility is top notch!
12:56 08 Sep 20
Rocket Storage has great facilities and staff.
21:26 04 Sep 20
Great place to store your stuff. Always very clean and easily accessible. Great and helpful staff as well!Keep up the good work!
14:21 04 Sep 20
I was so impressed with Rocket Storage’s clean and inviting units placed in Oldham county that I moved from a unit in Louisville...a vast improvement all around . Ryan was so personable and helpful during set-up that I decided to also use a Penske truck rental through them to move my belongings. This is a company that appears to care about the Oldham community from the lovely mural painted on one of their units, to the horse statues grazing out front. You can’t beat their rates or easy access location. Rocket Storage is a winner. They’ve earned my five star rating.
13:15 04 Sep 20
This is for the climate controlled units- Firstly, staff was friendly and professional. They make sure you've got everything you need and will even show you to your new storage. The place is CLEAN! Getting your stuff in and out is painless. You pull your car inside, they have several carts available for you to use, and there's a large elevator. Would definitely recommend to anyone looking for storage.
12:40 04 Sep 20
Our 1st months rent was $1, which was amazing. Everytime we stop by to access our unit, this facility is amazingly clean. Access devices are easy to use and access. My daughters love inputting the codes. We recommend this storage facility to anyone looking for a unit.
12:05 04 Sep 20
Great facilities, fair pricing, helpful staff.
09:47 04 Sep 20
Great customer service. Friendly, professional, knowledgeable, eager to help in all your storage needs. This is also the cleanest facility I have ever seen. We were there around 4:45 one evening and they were cleaning the floors. Pristine!!! Shine like glass. And all units are the same. Extremely clean. Safe too. Well lit, secure access. Highly recommend over all other storage facilities.
07:54 04 Sep 20
Its the cleanest storage and for sure security.
05:09 04 Sep 20
Staff is friendly! Very clean drive thru storage unit! Lots of security cameras as well! Highly recommend.Rocket Storage Location #2
22:53 03 Sep 20
Fantastic place. Clean and very friendly staff. So easy to use and the prices are very reasonable. I would highly recommend if you are in need of a storage facility.
20:57 03 Sep 20
Great customer service. Clean. Easy. No issues. Rocket storage number 2
20:47 03 Sep 20
The staff is very helpful and the location is great. Very clean facility.
20:32 03 Sep 20
Love them! And it helps the guy at the front counter is good looking!
20:32 03 Sep 20
We were looking for a great place to store our stuff during a move and Rocket Storage had just finished their indoor climate controlled location! We were pleased with every aspect of the transaction and professionalism. They even alerted us after a recent delivery of our items to storage, that we needed to fix our lock as we had not locked the door all the way. I have never had a storage place take as great care of us! Highly recommend renting with them!
20:17 03 Sep 20
Very clean storage unit and great customer service!
19:57 03 Sep 20
We are happy with the facility. Clean, well lit, people have been very easy to work with.
19:38 03 Sep 20
The staff has been highly professional and courteous during these unusual times. The facility is very clean and the entry/exit procedure is very user friendly.I compared pricing in the area and they were very competitive.Highly recommend.
19:38 03 Sep 20
I couldn't be more pleased with the location, staff, and overall experience working with Rocket Storage Location #2. Signing up with them was a breeze and they walked me through every possible scenario for my storage needs. The property is beautiful, safe, and well maintained. Working with Ryan and Angelina is a seamless and enjoyable process. I feel like I'm in the loop, even from afar in the Virgin Islands. They keep me updated with texts and emails and are available to me if I have any questions at all. I would highly recommend their services and this location.
19:35 03 Sep 20
Love this place. Love that i can drive in and park when bringing stuff in or taking stuff out and don't have to worry about getting wet if its raining. Clean elevators and sanitizing area to clean the push carts before and after use. Office staff is also very pleasant and helpful if you have questions. Just a great place
19:34 03 Sep 20
I have been to many of storage units across the US. Rocket Storage is Excellent. I really like the pull through concept. Thank you Rocket Storage
19:21 22 Aug 20
Rocket storage is amazing. The units are spacious, the facility is clean and the staff is awesome. Top of the line security. There's plenty of room for large moving trucks to pull in and load and unload indoors. If I need storage again in the future, hands down it will be Rocket. Highly recommend!
16:17 22 Aug 20
Beyond Excellence! If I could give more than 5 stars, I would! First the staff that I worked with, Ryan and Angelina, were just awesome! Super friendly, personable, efficient, and helpful. The whole process of setting up my rental was easy, fast, and an overall very good experience thanks to them! Thanks!When looking online, it may appear that the storage spaces need to be reserved or that you may need to be placed on a waiting list but don't go by that, give them a call or shoot an email instead. They've always answered when I've called and responded to emails quickly. During the COVID-19 pandemic (and perhaps at any time), if you prefer no/minimal contact they offer options for that.The facility is very nice, clean, secure, in a convenient, safe area and they also have video monitoring. The storage unit I rented was a 10x25 climate controlled that I could drive up to, but they also have larger/smaller spaces both climate-controlled and not.I've rented from several storage facilities while moving in the past and these guys were, by far, the best! I highly, highly recommend!
13:56 22 Aug 20
Beyond Excellence! If I could give more than 5 stars, I would! First the staff that I worked with, Ryan and Angelina, were just awesome! Super friendly, personable, efficient, and helpful. The whole process of setting up my rental was easy, fast, and an overall very good experience thanks to them! Thanks!When looking online, it may appear that the storage spaces need to be reserved or that you may need to be placed on a waiting list but don't go by that, give them a call or shoot an email instead. They've always answered when I've called and responded to emails quickly. During the COVID-19 pandemic, if you prefer no/minimal contact they offer options for that.The facility is very nice, clean, secure, in a convenient, safe area and they also have video monitoring. The storage unit I rented was a 10x25 climate controlled that I could drive up to, but they also have larger/smaller spaces both climate-controlled and not.I've rented from several storage facilities while moving in the past and these guys were, by far, the best! I highly, highly recommend!
12:56 18 Aug 20
Excellent storage facility. Plenty of options to choose from. As long as your items do not have to be stored in a climate controlled unit, these are for you! The staff are always helpful and accommodating. The pricing is very reasonable for what you get. Rocket Storage is definitely the storage facility for Oldham County.
19:23 26 Jun 20
Great new storage location in Oldham County. I was able to get a unit on their drive-thru lane and do not have to worry about loading or unloading in the weather. It is a great new space and the staff is also very nice and professional. Also, it is a very easy and quick process getting signed up. Would recommend if looking for storage in the area.
14:20 17 Jun 20
This was the perfect storage addition to the Oldham County area. They have all different sized units with climate control. We are building a new home in the area and this allows me to put my furniture and other valuables in a safe, temperature controlled environment. Staff is also very helpful and friendly and they make the process very easy and efficient. Would recommend to anyone looking for storage!
02:41 04 Nov 19
Stored my boat there for two years. Top notch, well secured, and a class act is Rocket Storage. There is a reason there is a waiting list.
21:16 30 Oct 19
The storage avaible is great...needs regular personal storage units too
14:13 15 May 19
Clean, secure, well managed storage facility. Couldn't be happier.
18:42 26 Oct 18
Convenient and secure, responsive and friendly management.
18:51 14 Mar 17
Great experience. Staff very helpful. Was able to do whole process from comfort of my own home via internet, that was awesome. Facility is very nice and provided everything they advertised. Love the ability to stop in anytime I choose.
21:17 20 Jul 16
Great facility with easy access. Everything was as advertised with an actual person who answers the phone during business hours!